18 May: Oppose NY A.286/S.1997 – Act Now!

Dear Friend of Ives Hill, This week, bill A.286 (Gunther) was added to the New York State Assembly Debate list. If the Assembly chooses to take up the debate list, this bill threatens to be passed in the Assembly. Due to the pandemic and associated healthcare staffing crisis, the health and well-being of our most vulnerable NY State residents are…


28 Apr: Two Proposed Bills – Act Now

Friends of Ives Hill, we reach out to you today to again share updates in how recent legislation concerns in New York State continue to impact those we serve. Two bills have been proposed in New York State that will directly impact assisted living communities, including Heritage if passed. What are the bills? 196 (Gottfried)/S.1576 (Rivera), is a proposed bill…

EOM News

01 Apr: April Employee of the Month

Congratulations to Shannon Hellenbeck, Cook, for receiving our April Employee of the Month award! Shannon truly lives the mission of Heritage through his positive attitude, honesty and commitment to excellence! Thank you for continually going above and beyond to serve our seniors. Because of you, we are #HeritageStrong!

IH Blog Post

18 Sep: Visitation Update and Policies

We are excited to welcome visitors back at The Lodge. We need your help to keep everyone safe during this transition, and ask that you follow all guidelines, listed on our website. To view our visitation policies and learn more regarding enriched housing visitation updates, see downloads below. We look forward to seeing you soon! —— Download our posted visitation…

IH Blog Post

14 Aug: Visitation Update

Dear Friends of Heritage, As we continue to battle the COVID-19 pandemic nationwide, the safety and health of our residents and staff continues to be of the utmost importance. Staff are monitored daily upon arrival for work and wear surgical masks and eye protection, such as face shields, to limit the transmission of COVID-19 from potential asymptomatic employees. Staff in…


24 Jul: Ives Hill Retirement Community Visitation Suspension Extended to Include Congregate Building

Heritage President and CEO, Lisa Haglund, shared earlier this week that Ives Hill, a Heritage senior living community in Watertown, New York, has a staff member who tested positive for the COVID-19 virus in their senior living community. She stated that at this time, that staff member is still the only positive test for Ives Hill. In accordance with HIPAA…